Affordable Elegance ~ Intimate Setting
Questions and Answers
May we serve wine, wine coolers, champagne, beer or a punch mixed with alcohol?
No beverages with alcohol content are permitted.
What is the capacity of the facility?
The capacity of the facility is:
200 seated banquet - with no dance floor area
180 seated guest with maximum of 14 head table with dance floor
225 open reception (open limited seating)
What is needed to reserve a date?
The deposit required to reserve an event date is $475 and the final payment
and a facility damage security deposit must be paid in full 30 days prior to the
event.
Facility Damage Security Deposit
$150 (for an event with no food or beverage)
$350 (event with food and beverages – including snacks and light refreshments)
Is the deposit refundable if I cancel or change the date?
Yes. When the client cancels an event a 25% refund may be issued after the event date if :
the date cancelled is re-booked at the same rate
the rebooked event does not cancel
the cancellation notice was submitted no later than 3 days BEFORE the event date
A refund will not be processed if:
the event date and time are not re-booked at the same rate
the rebooked event cancels.
the cancelation notice is received less than 3 days prior to the event date.
The client has the
right to cancel and receive a full refund
within 3 days of original signed contract date.
What is the procedure for canceling an event or changing the event date?
Change of date is considered to be a cancellation. To cancel an event or change the date, the client must notify the Zealia Centre in writing not less than 3 days prior to the event date to be eligible to receive a refund. This notification may be mailed to 565 Ritchie Road Capitol Heights, Maryland 20743 or faxed to 301-499-1305.
The cancellation must include a copy of the first page of the contract, event date, time, name & signature of the client that completed the contract. Only a PDF will accepted by email.
When the client cancels an event a 25% refund may be issued after the event date if:
the date cancelled is re-booked at the same rate
the rebooked event does not cancel
the cancellation notice was submitted no later than 3 days BEFORE the event date
the date cancelled is re-booked at the same rate.
A refund will not be processed if:
the event date and time are not re-booked at the same rate
the rebooked event cancels.
the cancelation notice is received less than 3 days prior to the event date
Do you provide catering
services?
Yes. On-Site Catering is provided by G & F Services –
301-324-6227, a licensed, insured, caterer with a fully operational private
commercial kitchen which is certified and inspected by Public Health and Safety.
We have a variety of menus available for review and selection. You may also
customize and design your own menu.
Click here to send an email to request a
Menu Information Package
May I choose my own caterer and do I have to use a caterer?
You have the freedom to choose your own method of providing food and beverages for your event. You may select the caterer of your own choice.
Is there a kitchen? May we prepare/cook food in the facility?
There is no kitchen, no stove, no ice machine and no refrigerator on site. Cooking is not allowed in the facility. The facility provides a separate room with 2 microwave ovens for the warming of prepared food. The Centre provides water for the chafing dishes and hand washing only . No drinking water or ICE is provided.
What forms/methods of payment are accepted?
Payment may be in the form of:
Cash
E Check or hand delivered Personal check**
Money order
Certified or Cashiers check
Credit card: Master card, Visa, American Express, Visa, Discover
**Personal checks will not be accepted less than 30 days prior to the event date**
Payment should be made payable to: Zealia Centre. Payment may be processed by phone for e-check or credit card and cash, check or money order may be hand delivered or mailed to 565 Ritchie Road Capitol Heights, Maryland 20743. Upon receipt of payment the client will receive a copy of the final contract and a receipt for the payment (s) received and applied.
Do you provide decorations?
There are a variety of decorator packages available and you may design your own. Decorating Services are provided by Weddings Extraordinaire ~ the Premier Decorator for the Zealia Centre. All decorations provided by the client must be approved by the Event Director not less than 7 days prior to your event.
The ceiling decoration shown on the website is available for rental and is provided for the Centre exclusively by our premier decorator, Angie McLaurin of Weddings and Events Extraordinaire . She may be reached on 240-988-6012. It is available in the variation 2 drapes, 4 drapes or 6 as shown in the photo.
Glitter, bubbles, fresh loose flower petals, rice and confetti are not permitted inside the facility. Nothing is to be taped, mounted or attached to the windows, doors, floor, walls or ceiling. The Wedding Aisle Runner MUST NOT be taped to the floor without prior approval from the Director of Events.
For safety, liability and proper care of the facility prior approval from the Director of Events is required for ceiling decorations and all candles must be either votive or covered by a shade or hurricane globe.
Open flame centerpieces are not permitted. All candles must be either votive or covered by a shade or hurricane globe. Unity candles are permitted for the CEREMONY ONLY.
When may I enter the facility to setup/decorate for on the day of my event?
The time allotted for setup, decorating, deliveries, breakdown and cleanup are INCLUDED in the rental time.
EXAMPLE:
Rental time 5:00 PM - 12:00 AM (midnight) 7 hours is typically the amount of time needed
5:00 PM Arrive: the facility is opened at for your caterer, decorator, DJ, Baker, whoever may be assisting or delivering items or providing services for your event.
7:00 PM Event start time/ guests arrival
11:00 PM Guest depart
12:00 AM Clean up and depart
Additional time may be purchased, however NO free/complimentary additional time
Copyright 2003
For problems or questions regarding this website contact
Director of Event Planning.
Last updated: 11/05/08.
Webmaster: FirePoint Live!