Zealia Centre
Affordable Elegance dc Intimate Setting dc Impeccable Service
Frequently Asked Questions
May we serve wine, wine coolers, champagne, beer or a punch mixed with alcohol?
No beverages with alcohol content are permitted.
What is included in the rental of the facility?
Tables and chairs are included in the rental at no additional cost.
What is the capacity of the facility?
The capacity of the facility is:
200 seated banquet - with no dance floor area
180 seated guest (NOT including maximum of 14 head table with dance floor)
250 open reception (open limited seating)
What is needed to reserve a date?
The deposit required to reserve an event date is $375 and the final payment
and the Facility Damage Security Deposit must be paid in full 14 days prior to the
event.
Facility Damage Security Deposit
$150 (for an event with no food or beverage)
$250 (event with food and beverages – including snacks and light refreshments)
Is the deposit refundable if I cancel or change the date?
Yes. When the client cancels an event a 25% refund may be issued after the event date if :
the date cancelled is re-booked at the same rate
the rebooked event does not cancel
the cancellation notice was submitted no later than 30 days BEFORE the event date
A refund will not be processed if:
the event date and time are not re-booked at the same rate
the rebooked event cancels.
the cancellation notice is received less than 30 days prior to the event date.
The client has the
right to cancel and receive a full refund
within 3 days of original signed contract date.
What is the procedure for canceling an event or changing the event date?
Change of date is considered to be a cancellation. To cancel an event or change the date, the client must notify the Zealia Centre in writing not less than 30 days prior to the event date to be eligible to receive a refund. This notification may be mailed to 565 Ritchie Road Capitol Heights, Maryland 20743 or faxed to 301-499-1305.
The cancellation must include a copy of the first page of the contract, event date, time, name & signature of the client that completed the contract. Only a PDF will accepted by email.
When the client cancels an event a 25% refund may be issued after the event date if:
the date cancelled is re-booked at the same rate
the rebooked event does not cancel
the cancellation notice was submitted no later than 30 days BEFORE the event date
the date cancelled is re-booked at the same rate.
A refund will not be processed if:
the event date and time are not re-booked at the same rate
the rebooked event cancels.
the cancellation notice is received less than 30 days prior to the event date
Do you provide catering
services?
No, we do not provide catering services. However, we do
have a listing of recommended caterers.
May I choose my own caterer and do I have to use a caterer?
You have the freedom to choose your own method of providing food and beverages for your event. You may select the caterer of your own choice or not use a caterer and provide the food and beverages yourself.
Is there a kitchen? May we prepare/cook food in the facility?
There is no kitchen, no stove, no ice machine and no refrigerator on site. Cooking is not allowed in the facility. The facility provides a separate room with 2 microwave ovens for the warming of prepared food. The Centre provides water for the chafing dishes and hand washing only . No drinking water or ICE is provided.
What forms/methods of
payment are accepted?
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Payment may be in the form of:
Cash
Personal check**
Money order
Certified or Cashiers check
Credit card: Master card, Visa, American Express, Visa, Discover
**Personal checks will not be accepted less than 30 days prior to the event date**
Payment should be made payable to: Zealia Centre. Payment may be processed by phone for e-check or credit card and cash, check or money order may be hand delivered or mailed to 565 Ritchie Road Capitol Heights, Maryland 20743. Upon receipt of payment the client will receive a copy of the final contract and a receipt for the payment (s) received and applied.
Do you provide decorations?
No. All decorations are provided by the client or the decorator the client has chosen. The Centre has 4 lighted topiary trees that may be used as decorations. All Decorations must be approved by the Event Director not less than 7 days prior to your event.
Glitter, bubbles, fresh loose flower petals, rice and confetti are not permitted inside the facility. Nothing is to be taped, mounted or attached to the windows, doors, floor, walls or ceiling. The Wedding Aisle Runner MUST NOT be taped to the floor.
For safety, liability and proper care of the facility prior approval from the Director of Events is required for ceiling decorations and all candles must be either votive or covered by a shade or hurricane globe.
Open flame centerpieces are not permitted. All candles must be either votive or covered by a shade or hurricane globe. Unity candles are permitted for the CEREMONY ONLY.
When may I enter the facility to setup/decorate on the day of my event?
The time allotted for setup, decorating, deliveries, breakdown and cleanup are INCLUDED in the rental time.
EXAMPLE:
Rental time 5:00 PM - 12:00 AM (midnight) 7 hours is typically the amount of time needed for wedding receptions and banquets
5:00 PM Arrive: the facility is opened at for your caterer, decorator, DJ, Baker, whoever may be assisting or delivering items or providing services to setup for your event.
7:00 PM Event start time/ guests arrival
11:00 PM Guest depart and the caterer, decorator, DJ, Baker, Band and whomever may be assisting or delivering items or providing services to breakdown their equipment and remove trash from your event.
12:00 AM Site inspection for damage - refund damage security deposit and you depart.
Additional time may be purchased, however there is NO free/complimentary additional time
What is "SETUP and BREAKDOWN"?
For safety, liability and proper care of the facility the Zealia Centre will setup all tables and chairs according to the agreed upon floor plan. The client is not responsible for this service and their is no additional cost. The client is responsible for setting up and breaking down/removal of their items: food, decorations, equipment, trash and debris resulting from and associated with their event from the Centre and the parking lot premises.
Never be lacking in
ZEAL, but keep your spiritual fervor, serving the LORD .
Romans 12:11
Copyright 2003
For problems or questions regarding this website contact
Director of Event Planning.
Last updated: 06/03/10.
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